Critical error

#842029
  • Resolved Ladislav Štovčik
    Rank Math free

    Good day. I installed the plugin FiboSearch – AJAX Search for WooCommerce on my website https://zakuskysosebou.sk. If I start searching on the site via this plugin, everything works, but if I write a few letters and do not wait for the search but confirm the search with the Enter key, a critical error occurs on the site. I am attaching the error statement. What about that?

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  • Hello,

    I apologize for the critical error you are experiencing on your website after installing the FiboSearch – AJAX Search for WooCommerce plugin. The issue you described might be related to a conflict between the plugin and other elements on your site.

    To address this issue, you can try the following steps:

    1. Check for Plugin Conflicts: Deactivate all other plugins except for Rank Math and the FiboSearch plugin to see if the error persists. If the error disappears, reactivate the plugins one by one to identify the conflicting plugin.

    2. Update PHP Version: Ensure that your PHP version is up to date as some plugins require specific PHP versions to function correctly.

    3. Clear Cache: Clear all caches, including server cache, after making any changes to ensure they take effect.

    If the issue persists after trying these steps, please feel free to reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

    Thank you for bringing this concern to our attention.

    Best regards.

    Sources:
    Fatal Error Happening on Some Installations After 1.0.49 Update » Rank Math
    This Plugin Does Not Work with Your Version of PHP » Rank Math
    WordPress Database Error Commands Out of Sync; You Can’t Run This Command Now » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

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The ticket ‘Critical error’ is closed to new replies.