Hello,
Thank you for reaching out to us regarding the issue you are facing after installing the Rank Math PRO plugin.
If you have successfully installed and connected the Rank Math PRO plugin, but it still displays "Free" at the top of the page, you can follow these steps to resolve the issue:
- Click on "Disconnect" to change the status from "Free" to "Pro."
- After disconnecting, click on "Connect Now" again to reconnect your Rank Math account.
By following these steps, you should be able to see the correct "Pro" status displayed at the top of the page without any warning messages.
If the issue persists or if you need further assistance, please feel free to reply to this ticket, and our support team will be happy to assist you further.
Thank you for your understanding and patience.
Sources:
Should I Delete the Free Version After Installing Rank Math PRO? » Rank Math
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
It seems like you purchased the plugin with some other email address.
Can you please search and forward a receipt from FastSpring.com so we can locate your account?
We need to see the order number that starts with RANKMATH2#####-####-#####
We really look forward to hearing back from you. Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
