my Rank Math [SEO Report] missing search traffic

#840774
Viewing 5 replies - 1 through 5 (of 5 total)
  • RankBot

    1 year, 3 months ago

    Hello,

    I apologize for the inconvenience you are facing with missing search traffic statistics in your Rank Math SEO Report. To address this issue, please follow these steps:

    1. Check Rank Math Account Connection: Ensure that your website is connected to the Rank Math account with a PRO license. You can reconnect your website by following the steps mentioned in the Rank Math Knowledge Base.

    2. Refresh Authorization Tokens: If the above step doesn’t resolve the issue, you may need to refresh the authorization tokens by deleting the Rank Math app from your Google Account permissions. Detailed instructions can be found in the Rank Math Knowledge Base.

    3. Copy System Info to Clipboard: If the issue persists, you can copy the system info to the clipboard and open a new support ticket on the Rank Math support forum. Our support team will assist you further.

    If you need additional help or have further questions, please feel free to reach out to our support team directly here. We are here to help you with any concerns you may have.

    Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this issue for you.

    Sources:
    What to Do When Rank Math Analytics Shows Zero Search Traffic » Rank Math
    SEO Reports Delivered Straight to You (And Your Clients) via Email With Rank Math » Rank Math

    Ike

    1 year, 3 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that this issue might have caused.

    The login access you shared redirects to the homepage.

    Can you please try following the steps mentioned in the guide below to see if that works for you?
    https://rankmath.com/kb/zero-search-traffic-error/

    If that doesn’t work, please head over to WordPress dashboard > Tools > Scheduled Actions > Pending or you can try visiting the following URL:

    https://yourdomain.com/wp-admin/tools.php?page=action-scheduler&status=pending

    Run the rank_math/analytics/data_fetch scheduled action and wait for the data fetch to complete.

    This is how it should look like:

    Once done, please allow Rank Math a while to fetch data from Google Analytics and you should be able to see the updated data on Rank Math Analytics dashboard.

    Let us know how it goes.

    Thank you.

    ​​​​​​​

    Isdortech

    1 year, 3 months ago

    Rank Math free

    it worked, thanks

    Adetayo

    1 year, 3 months ago

    Hello,

    We logged in to your site using the information provided in the sensitive data.

    We started the data fetch and updated analytics data including search traffic data is now appearing in your analytics dashboard as shown in the image below:

    Hope this helps, and please do not hesitate to let us know if you need our assistance with anything else.

    Thank you.

    Adetayo

    1 year, 3 months ago

    Hello,

    We are glad that the issue has been fixed.

    It seems you have deactivated the temporary login access.

    However, to resolve this issue, we installed the Rank Math Debug tool on your website. Please delete this plugin as we do not have access anymore.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

You must be logged in to reply to this ticket.