Hello,
I’m sorry to hear that you are facing issues with Rank Math not showing the current overview details. To address this problem, we need to ensure that the data is being fetched correctly.
One common reason for outdated data could be related to the data fetching process. In the free version of Rank Math, only Total Clicks from Google Search Console are displayed in the overview. However, for PRO users, Search Traffic data is fetched and displayed. It’s important to note that the free version does not fetch data from Google Analytics.
If you are a PRO user and still experiencing issues with outdated data, it might be helpful to check if there are any issues with the data fetching process or if there are any connectivity issues with Google Search Console or Google Analytics.
If the problem persists, I recommend checking the full report by clicking on the link provided in the overview section. Additionally, you can refer to our knowledge base articles on resolving Rank Math Analytics-related issues for further assistance.
Feel free to provide more details or screenshots if needed for a more accurate resolution. Thank you for bringing this to our attention, and we’ll do our best to help you resolve this issue.
You can assign this ticket to a human agent for further assistance by using the available buttons.
Looking forward to helping you further.
Sources:
Making the Most of the Analytics in Rank Math
Resolving Rank Math Analytics Related Issues » Rank Math
Hello,
For initial troubleshooting, please ensure that you’re using the latest version of the Rank Math plugin on your site: https://rankmath.com/changelog/free
Then, follow the steps below to delete old analytics data and start a fresh import:
After rebuilding the analytics index of posts, go to Rank Math > General Settings > Analytics, and under “Analytics Database”, click “Update Data Manually”.
Your analytics data should be updated to the latest after that.
Let us know how this goes.
Hi,
Followed your instructions, But still its not working.
Hello,
In this case, please follow the steps below to create a troubleshooting log so that we can check the issue further:
Step #1.
First, add the following filter to your website:
add_filter( 'rank_math/analytics/log_response', '__return_true' );
Here is a guide you can follow to add the filter:
https://rankmath.com/kb/wordpress-hooks-actions-filters/
Step #2.
After adding the filter, please run the pending Scheduled Action from your WordPress Dashboard > Tools > Scheduled Actions > Pending:
If in your case, you do not see the Scheduled Actions menu, then you can try visiting the following URL:
https://yourdomain.com/wp-admin/tools.php?page=action-scheduler&status=pending
Ensure that you replace yourdomain.com with your own domain in the above link.
Step #3.
When some actions have completed running, please check the Analytics log under /wp-content/uploads/rank-math and share that with us.
You can use a tool like Dropbox/Pastebin for debug log files and share the generated links here.
Looking forward to helping you.
Hi,
Done the above steps, but still its not working
Hello,
It seems like you forgot to include the Analytics debug log that we asked for in the previous reply.
Please make sure that you share with us so we can check what the issue currently is on the website.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
There are a lot of pending actions from WP Rocket that aren’t supposed to be running and pushing the actions of our plugin to fetch data down in the queue:
Please check with your host to make sure that the cron jobs are working fine. If they are working fine, then you should check with WP Rocket why their actions aren’t running and are pending for a couple of weeks. Once the issue with the scheduled actions is resolved, the data fetch will work fine.
Please do not hesitate to let us know if you need our assistance with anything else.
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Hello @kcrconsultants,
Please let us know if you still need help with this or if we can go ahead and close this ticket.
Regards,
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
