critical error, I’ve enabled display_errors and log_errors

#83965
  • Resolved Abid Bhati
    Rank Math free

    [Real Full Form] Your Site is Experiencing a Technical Issue
    W
    WordPress
    to me
    9 hours agoDetails
    Howdy!

    Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with one of your plugins, Rank Math SEO.

    First, visit your website (https://realfullform.com/) and check for any visible issues. Next, visit the page where the error was caught (https://realfullform.com/wp-admin/edit.php) and check for any visible issues.

    Please contact your host for assistance with investigating this issue further.

    If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.

    https://realfullform.com/wp-login.php?action=enter_recovery_mode&rm_token=ELe2MlX5Xm2PbraelNLycK&rm_key=mC8XbK5vJHlOlP3ixSnOo6

    To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

    When seeking help with this issue, you may be asked for some of the following information:
    WordPress version 5.5.1
    Current theme: Astra Child (version 1.0.0)
    Current plugin: Rank Math SEO (version 1.0.47.1)
    PHP version 7.2.32

    Error Details
    =============
    An error of type E_ERROR was caused in line 175 of the file /home/u263345529/domains/realfullform.com/public_html/wp-content/plugins/seo-by-rank-math/includes/class-post.php. Error message: Uncaught Error: Call to undefined function is_cart() in /home/u263345529/domains/realfullform.com/public_html/wp-content/plugins/seo-by-rank-math/includes/class-post.php:175
    Stack trace:
    #0 /home/u263345529/domains/realfullform.com/public_html/wp-content/plugins/seo-by-rank-math/includes/frontend/paper/class-paper.php(544): RankMath\Post::is_woocommerce_page()
    #1 /home/u263345529/domains/realfullform.com/public_html/wp-content/plugins/seo-by-rank-math/includes/replace-variables/class-post-variables.php(440): RankMath\Paper\Paper::should_apply_shortcode()
    #2 /home/u263345529/domains/realfullform.com/public_html/wp-content/plugins/seo-by-rank-math/includes/replace-variables/class-post-variables.php(305): RankMath\Replace_Variables\Post_Variables->get_post_content(Object(stdClass))
    #3 /home/u263345529/domains/realfullform.com/public_html/wp-content/plugins/seo-by-rank-math/includes/replace-variables/class-post-variables.php(59): RankMath\Replace_Variables\Post_Variables->get_excerpt()
    #4 /home/u263345529/domains

Viewing 1 replies (of 1 total)
  • Alberto
    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section. Also, please share some FTP credentials so we can check the logs and disable manually the plugin if we lose access meanwhile debugging.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘critical error, I’ve enabled display_errors and log_errors’ is closed to new replies.