Hello,
I’m sorry to hear that you are facing issues with the "Strip Category Base" setting not working as expected on your newest webpage. It seems that despite enabling the setting, the category base is still appearing in the URL.
In this case, it’s essential to ensure that the setting is correctly configured. If you have already enabled the "Strip Category Base" option and the changes are not reflecting on the URLs, there might be a specific configuration or conflict causing this issue.
To troubleshoot this problem, please check the following:
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Advanced Mode: Ensure that you are using the Advanced Mode of Rank Math as some settings are only available in this mode.
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Category Slug: Make sure that the category slug is not conflicting with any other post, page, or product slugs. Having identical slugs can lead to unexpected results.
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Clear Cache: Clear any caching plugins or server-side caches that might be storing the old URLs.
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Permalink Structure: Verify that the permalink structure is set up correctly in WordPress settings.
If after checking these points, the issue persists, please reply to this ticket with more details about your setup or assign this ticket to a human agent for further assistance.
Thank you for bringing this to our attention. We’ll do our best to help you resolve this issue promptly.
Best regards.
Sources:
How to Remove the Category Base From WordPress » Rank Math
WordPress Permalink Structure & Changing Individual URLs » Rank Math
How to Optimize a Category Page » Rank Math
Hello,
You seemed to have marked this ticket as resolved.
Do you still need our assistance with anything this issue or anything else?
We really look forward to helping you.
