Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
I have logged in and try to replicate the issue but it doesn’t seem to be happening. Could you check the screenshot I shared in the Sensitive Data section?
Looking forward to helping you. Thank you.
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Ok, well when we login as you here we see it, but it looks like its the verified user badge is not displaying as it should so I’ll take that up with the youzer developer.
As for sharing images from the buddypress activity stream, any idea why that is happening? Please feel free to check our rankmath setting and correct anything that might be set wrong.
Thanks.
Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
Sorry for the issue you are facing.
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), I would recommend you to check if there is a conflict with one of the plugins or the theme you are using (although it might not be due to Rank Math).
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Please let us know if you find the culprit.
Only the site admin would know and your users won’t be affected by this troubleshooting.
Looking forward to helping you.
It would appear there is a conflict with a VERY popular plugin ‘Youzer’. Hope this can be resolved.
Screenshot here: https://ibb.co/B3k8vVb
Hello,
We are sorry to hear that.
Could you please contact the plugin author and see if they have encountered this issue in the past?
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
