Sitemap could not be read General HTTP error 404 after switching to Astra theme

#836421
  • Resolved Itslinuxos
    Rank Math free

    Hi, my domain is itslinuxguide.com and recently I have switched from Grid mode theme to Astra so now when I visit my sitemap it says This page doesn’t seem to exist. Also Google search console is giving eror 404.

    Kindly Help

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello,

    I’m sorry to hear that you are facing issues with your sitemap after switching to the Astra theme on your website itslinuxguide.com. The error message "This page doesn’t seem to exist" or "General HTTP error 404" indicates that there might be an issue with the sitemap file not being found.

    Switching themes can sometimes affect the sitemap functionality, especially if the rewrite rules are not correctly set up for the new theme. Here are a few steps you can take to resolve this issue:

    1. Check Permalink Structure: Ensure that your permalink structure is correctly set up after switching to the Astra theme. If you recently changed your permalink structure, make sure to update your sitemap accordingly.

    2. Update Rewrite Rules: If you are using an Apache server, make sure that the correct rewrite rules are in place. You may need to add or update the rewrite rules in your .htaccess file. You can find detailed instructions on how to do this in the Rank Math knowledge base.

    3. Exclude Sitemap from Caching: If you are using a caching plugin, ensure that the sitemap files generated by Rank Math are excluded from caching. Caching the sitemap can lead to it not being updated correctly. You can learn how to exclude sitemaps from caching in this guide.

    4. Flush Sitemap Cache: After making any changes to the rewrite rules or excluding sitemaps from caching, remember to flush the sitemap cache in Rank Math. You can do this by navigating to Rank Math SEO → Sitemap Settings and changing the Links Per Sitemap settings. Don’t forget to save the changes.

    If after following these steps you still encounter issues with your sitemap, please reach out to our support team by replying to this ticket. We are available 24×7 and will be happy to assist you further.

    I hope this helps resolve the issue with your sitemap on itslinuxguide.com. Thank you for reaching out for assistance!

    Sources:
    Why the Sitemap_Index.xml is Throwing a 404 Error » Rank Math
    Rank Math Sitemap Issues and Their Fixes » Rank Math

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    We checked your sitemap and we can see it is working properly without any issues:

    In this case, please clear your website cache, remove all the submitted sitemap, and resubmit only the /sitemap_index.xml in the Search Console.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Yes there was an issue in the link and I just turned off the HTML sitemap on and off and it rectified the issue. Thanks

    Hello,

    We’re glad that this issue is already resolved.

    If you have any other concerns, please don’t hesitate to contact us anytime to assist you further.

    Looking forward to helping you.

    Thanks

    Hello,

    We are glad to know that this issue has been resolved. Thank you for letting us know.

    This ticket will be closed now, but you can always open a new one if you have any other questions or concerns. We are here to help you with anything related to Rank Math.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘Sitemap could not be read General HTTP error 404 after switching to Astra theme’ is closed to new replies.