Hello,
I’m sorry to hear that you are facing an issue with the breadcrumbs category not displaying even though it is enabled. To troubleshoot this, please ensure that you have followed the correct steps to enable the category in the breadcrumbs settings.
If the category is not showing up as expected, you can check the following:
- Make sure that the "Show Category(s)" option is enabled in the Rank Math breadcrumbs settings.
- Verify that the primary category is correctly set for your post.
- Check if there are any conflicting settings or plugins that might be affecting the display of the category in breadcrumbs.
If after checking these steps, the issue persists, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.
Thank you for reaching out, and we appreciate your patience while we resolve this issue for you.
Sources:
How to Enable Breadcrumbs on Your Website With Rank Math SEO » Rank Math
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Please head over to your WP Dashboard > Rank Math > General Settings > Breadcrumbs and from there enable the Show Category(s) option:
For your posts, please make sure you’ve selected the primary category. Here’s how you can do that: https://rankmath.com/kb/how-to-choose-a-primary-category/
However, you mentioned you’re currently using the Rank Math PRO plugin on your website, but the account you have used to open this ticket is the Rank Math free version.
Please search and forward a receipt from FastSpring.com so we can locate your account and verify it.
Let us know how it goes. Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
