Reinstate Subscription

Hello Amanda,

Thank you for reaching out to us regarding your subscription payment issue. We appreciate your patience.

To reinstate your subscription after updating your payment method, you can follow these steps:

1. Log in to FastSpring and navigate to the Subscriptions tab.
2. Click the Manage button against your subscription.
3. From the drop-down list, choose Update Payment Method.
4. In the popup, click the Add Payment Method button and select your preferred payment method.
5. Follow the on-screen instructions to successfully update your payment method.

Once you’ve updated your payment method, the subscription charge should be reattempted automatically.

If you encounter any further issues or need additional assistance, please feel free to reply to this ticket, and we’ll be happy to help.

Thank you for your understanding and cooperation.

Best regards.

Sources:
How to Change or Update the Payment Method » Rank Math
How to Cancel Your Rank Math Subscription » Rank Math

Hello,

Thank you for contacting us and sorry for any inconvenience that might have been caused due to this issue.

FastSpring, our payment processor, automatically tries to charge your payment method on the due date and then 1, 3, and 5 days after a declined rebill/payment failed.

There is no option to renew manually at this time.

Please ensure that your payment method has enough money, including VAT/Tax, to cover the renewal to avoid any issues upon renewing your subscription.

Don’t hesitate to get in touch if you have any other questions.

Thanks.