Hello,
I apologize for the issue you are facing with connecting to Google Analytics. The error message you received seems to be related to the Advance WC Analytics plugin. To troubleshoot this, I recommend following these steps:
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Test Connections: To check if there is a glitch in the connection, please go to Rank Math SEO → General Settings → Analytics and click on the Test Connections option. This will validate the connection with your Google account.
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Reconnect Google Account: If the test shows an issue, try reconnecting your Google account by following the steps provided in the Rank Math settings.
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Error Log: If the problem persists, please share the error log with us by following the instructions here.
If these steps do not resolve the issue, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.
Thank you for reaching out!
Sources:
Resolving Rank Math Analytics Related Issues » Rank Math
How to Verify Your Website on Google » Rank Math
How to Connect Your Google Account With Rank Math SEO » Rank Math
How to Install Google Analytics With Rank Math SEO » Rank Math
Hello,
Please make sure you’re using the latest version of the Rank Math plugin on your website: https://rankmath.com/changelog/free/
After that, please check if there’s some security rule inside your .htaccess file which may prevent saving the settings.
You can also use the default .htaccess file from here: https://wordpress.org/support/article/htaccess/
Please do take a complete backup of your website before modifying your .htaccess as it is a sensitive file.
If the issue persists, you can follow this guideline to check if any of your plugins/themes are conflicting with Rank Math: https://rankmath.com/kb/check-plugin-conflicts/
Let us know how this goes.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hey, it still doesn’t work,
I’m currently reviewing the site’s health, but could you provide any other suggestion, or perhaps take a look yourself?
Cheers!
Hello,
The error is being triggered by the following plugin: WooCommerce Google Analytics Integration By Advanced WC Analytics
That plugin conflicts with our Analytics module and we recommend that you keep only one Analytics method on your website, either our Analytics module or this plugin mentioned above.
We understand that the plugin allows for event tracking and we don’t but you need to decide on which solution better suits your workflow since it’s not possible to use both.
Don’t hesitate to get in touch if you have any other questions.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
