Hello Peter,
I’m sorry to hear about the issue you are facing with the renewal of your Rank Math PRO subscription. To request a refund for the renewal payment, please drop us an email at s******@r*********** or open a ticket on our Support forum requesting a refund. Our team will assist you with the refund process.
If you need any further assistance or have any other questions, feel free to let us know.
Kind regards.
Sources:
Rank Math Refund Policy » Rank Math
How to Get a VAT/GST Refund from Rank Math » Rank Math
Rank Math PRO – Pricing Plans for Businesses & Individuals
How To Downgrade Your Rank Math PRO Subscription » Rank Math
Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
It seems like you purchased the plugin with some other email address.
Can you please search and forward a receipt from FastSpring.com so we can locate your account?
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
