Hello,
I apologize for the issue you are facing with the Twitter card on your website. To further investigate and assist you with this matter, I recommend checking a few additional steps:
-
Check Open Graph Tags: Ensure that the OG tags are correctly implemented on your website. Sometimes, issues can arise if the tags are not placed correctly or if there are any errors in the implementation.
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Image Dimensions & Format: Verify that the image you are using for the Twitter card meets the recommended dimensions (1200px X 630px) and is in a supported format (jpeg, png, gif, or WebP).
-
Clear Cache: Clear both your website and server cache, including any caching plugins or services like Cloudflare that you might be using.
If after checking these steps the issue persists, please feel free to reply here, and a human agent from our support team will take over the ticket to assist you further.
Thank you for bringing this to our attention. We are here to help you resolve this issue.
Sources:
Open Graph/Social Preview Image Is Not Displayed » Rank Math
Open Graph Meta Tags » Rank Math
How to Fix the ‘og: image’ Property Should Be Explicitly Provided » Rank Math
Hello,
This is the og:image tag in your page’s source code:
https://www.kcrconsultants.com/wp-content/uploads/2024/04/cropped-kcr-favicon.png
If that is not the image, please note that the image should be as close as 1200 x 630 pixels, and the image file format you are using is only between jpeg, gif, or png as per Opengraph Standards.
Alternatively, you can set a resized version of the picture and set it under the Social tab in Rank Math:
https://rankmath.com/kb/meta-box-social-tab/#facebook-options
Looking forward to helping you.
Hi,
I have already updated the og:image. Please check
Hello,
The Twitter card is showing your logo in the link preview:
Please check and let us know if the issue is related to something else.
Thank you.
Hi,
Yes, this is my twitter image. Can you please explain clearly.
Thanks
Hello,
We don’t see any issues with your twitter card. If we submit the URL to Twitter’s Card Validator tool we also don’t see any issues there. See screenshot:
Can you please let us know which part of your twitter tags are “incomplete”?
We need further details about your issue so we can assist you accordingly.
Looking forward to helping you.
Hi,
Am getting the error, Twitter card incomplete. Pages with incomplete microdata for creating a Twitter card.
Hello,
It seems that you are using an external tool to check this data and they are outputting incorrect data as we tested the page on the Twitter card validator and the actual Twitter/X platform and the page shows without any issues.
If the report from that external tool shows the error on specific pages of your website outside the homepage, please share those with us and we’ll test them as well.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Please click on the View Issue in Code button and share a screenshot so we can check this further.
Looking forward to helping you.
Hello,
Please check the below link, its showing in view isses in code button.
https://kcrconsultants.com/twitter-card-issues1.PNG
Hello,
Your tool is not reading the twitter:title tag, and that could be the reason they are showing the warning. However, our plugin is adding the twitter:title tag to the page source:
You can check with your tool’s support to update the results or ignore them, as all the required tags are being added by our plugin and Twitter is able to generate the card without any issues.
Please do not hesitate to let us know if you need our assistance with anything else.
Hi,
No, The tools are reading the title also. Please check the below url.
https://kcrconsultants.com/twitter-card-issues2.PNG
Hello,
Then, it could be related to the twiiter:creator tag. Please navigate to WP Dashboard > Rank Math SEO > Titles & Meta > Social Meta and add your Twitter username to add the twitter:creator tag.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hi,
Added the twitter:creator name, please check now.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
