Hello,
Thank you for contacting the support.
Sorry to disappoint, but our refund policy does not extend for renewal subscriptions. Before the subscription happens, our system sends out an email 7 days before the actual charge so the users can cancel their subscription(s).
You can cancel the automatic subscriptions by following this guide:
https://rankmath.com/kb/cancel-subscription/
We sent out an email reminder 7 days prior to the charge. Did you not receive that? Please let us know. We are here to assist.
Thank you, I didn’t receive the renewal email. The WordPress domain where RankMath is available is already expired, so I don’t use this program anymore. Please refund it..
I solved it by e-mail. Thank you
Hello,
Glad that everything has been sorted out.
Please feel free to reach out to us again in case you need any other assistance.
We are here to help.
Thank you.
