Hello,
I’m sorry to hear about the issue you’re facing with your purchase. If you mistakenly purchased AI credits instead of Rank Math Pro, please reach out to our support team by replying to this ticket. They will assist you in resolving the subscription issue and guide you on the necessary steps to correct the purchase.
Thank you for bringing this to our attention.
Sources:
How to Cancel Your Content AI Free Trial? » Rank Math
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
We can see that you purchased the Content AI Starter plan. Please note that Content AI plans differ from our Rank Math PRO subscription. If you intend to purchase the PRO plugin, please purchase it here: https://rankmath.com/pricing/
Let us know if you want to ask for a refund on your Content plan so you can purchase the PRO plugin instead.
We really look forward to hearing back from you. Thank you.