My websites become too slow

#834205
  • Resolved alborsa
    Rank Math free

    hello my best support team
    i have issue in my main websites
    dailynewsegypt.com
    alborsaanews.com
    in last few days my websites become extream too slow once rankmath plugin is active and they come back to life once i deactivate it
    i do not want to migrate into another plugin and i fully trust in your support as usually

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello,

    I’m sorry to hear about the speed issues you are facing with your websites dailynewsegypt.com and alborsaanews.com. If your websites become extremely slow when the Rank Math plugin is active and speed up when deactivated, it might be due to various factors such as server resources or conflicts with other plugins.

    To address this, I recommend checking if your hosting package provides enough resources for your sites. You can confirm this by navigating to Tools → Site Health → Info from your WordPress dashboard and comparing the server requirements with your current values. If your values are lower, consider contacting your web host to increase them or upgrade to a higher hosting plan.

    If after checking the server configurations, the issue persists, please open a ticket here so our support team can assist you further in resolving the speed issues with Rank Math on your websites.

    Thank you for reaching out and trusting our support team to help you with this matter. If you need any further assistance, feel free to let us know.

    Best regards.

    Sources:
    Does Installing Rank Math Slow Down My Website? » Rank Math
    Rank Math Sitemap Issues and Their Fixes » Rank Math

    alborsa
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please check the PHP values of your site by heading over to your WordPress dashboard > Tools > Site Health > Info tab > Server. If they are set too low on your site, please ask your hosting provider to upgrade the values according to the following and see if that works for you:

    PHP Memory Limit: 1024M
    Max input time: 150
    PHP time limit: 120
    PHP max input variables: 1000
    

    If the issue persists, you can install the plugin Query Monitor on your website and look for queries related to Rank Math. This should help us determine what’s causing the issue.

    You may take a screenshot of it and share it with us here using this tool.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    alborsa
    Rank Math free

    attach screens
    https://imgur.com/a/vEFj4t3
    my server already has configuration higher than your request and as I told you once you activated the plugin the website turned too slow and lost connection when trying to publish

    Hello,

    Please install the Query Monitor plugin on your website. This plugin will help us identify any queries related to Rank Math that might be slowing down your dashboard. Once you install it, please go to your dashboard and look for the Query Monitor icon on the top bar. Click on it and take a screenshot for us. You can use this tool to upload the screenshot and share the link with us.

    We look forward to hearing back from you.

    Thanks.

    alborsa
    Rank Math free

    Hello,

    Our plugin, like any other SEO plugin, needs to perform some actions on the website to add its features to the posts and pages so some queries are necessary.

    However, your website is running a bit slowly because you have over 300k posts and our plugin has queries to fetch those from the database but if you look at the time on the queries, even though they are slower than usual they still take 1/5 of a second to run so that’s not slow performance given the amount of data that is being processed.

    For these sorts of websites with that amount of data, you need to make the decision of either archiving old content that is no longer relevant or improving the server performance significantly and not only the memory but also the CPU which in this case is much more important than the memory.

    Don’t hesitate to get in touch if you have any other questions.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

The ticket ‘My websites become too slow’ is closed to new replies.