Hello, I’m sorry to hear that you’re facing an issue with adding FAQ Schema using Rank Math Pro/Business. It seems like you are trying to add the FAQ Schema through the Schema Generator in the WP Bakery Page Builder.
Based on the information provided, it appears that you are encountering a message saying "No schema found" after pasting the shortcode in the content. This issue might be due to various reasons such as incorrect setup, caching problems, or conflicts with other plugins.
To troubleshoot this issue, please try the following steps:
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Clear Cache: Clear any caching plugins or server-side caching that might be affecting the display of the Schema.
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Check Setup: Double-check that you have filled in all the necessary details correctly in the Schema Generator before generating the FAQ Schema.
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Plugin Conflict: Disable other plugins temporarily to see if there is a conflict causing the issue.
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Update Rank Math: Ensure that you are using the latest version of Rank Math to avoid any known bugs or issues.
If after trying these steps you still face the same problem, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for your understanding and patience.
Sources:
How to Add FAQ Schema Block Using Rank Math SEO
Hello,
Thank you for reaching out to Rank Math support.
You mentioned that you’re using Rank Math PRO, but your account here shows Rank Math FREE. To help locate your Rank Math PRO account, please provide the email you used for the purchase or a copy of your purchase receipt.
Regarding the FAQ issue, it seems that you’re using the classic editor. If that’s the case, please ensure that you have created the FAQ schema and saved your changes before using the FAQ shortcode. Ensure that you have added some questions and answers. If you’ve completed these steps, kindly share the FAQ URL with us so we can investigate the issue.
We are looking forward to hearing back from you.
Hello, my boss’s email is A***@s**********. I’ll ask him for access to his account later. However, it’s the weekend, and I wanted to proactively solve this issue for him while he is away.
“Please ensure that you have created the FAQ schema and saved your changes before using the FAQ shortcode. Ensure that you have added some questions and answers.”
Yes, I did this.
How do I share the FAQ URL with you? The post is not published yet. Please forgive me; I’m very new to working with schema.
Hello,
Thank you for sharing the email address, we have verified the purchase.
In that case, we’ll need to check the issue in the WP dashboard.
Please edit the first post on this ticket and include your WordPress logins and the name of the post in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
