Cannot open my ticket

#832577
  • Resolved Luka Vucetic

    1 year, 9 months ago

    Rank Math free

    I created a ticket to get a refund for RankMath Pro. I got an email that someone from RankMath replied, but I click on the link it says that the ticket is private. I can see that I longer have RankMath Pro, I would just like to get a confirmation that the refund was completed, because I don’t see the money in my bank account.

Viewing 1 replies (of 1 total)
  • Adetayo

    1 year, 9 months ago

    Hello,

    Thank you for contacting Rank Math support.

    As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

    If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

    For PayPal, it’s always almost instant.

    Don’t hesitate to get in touch if you have any other questions.

    RankBot

    1 year, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Cannot open my ticket’ is closed to new replies.