I want to refund the content ai starter.

#832399
  • Resolved Ho Hoi
    Rank Math free

    I haven’t used this program for a long time
    The payment was made today, a year later, and I was surprised. I canceled it immediately, but no refund was made

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  • Hello,

    Thank you for contacting the support.

    Sorry to disappoint, but our refund policy does not extend for renewal subscriptions. Before the subscription happens, our system sends out an email 7 days before the actual charge so the users can cancel their subscription(s).

    We sent out an email reminder 7 days prior to the charge. Can you please confirm if you did not receive that?

    Please let us know. We are here to assist you with your request.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘I want to refund the content ai starter.’ is closed to new replies.