Meta Descriptions not saving but other changes are

#832183
Viewing 4 replies - 1 through 4 (of 4 total)
  • RankBot

    1 year, 9 months ago

    Hello,

    I’m sorry to hear that you are still facing issues with saving Meta Descriptions despite following the troubleshooting steps related to JavaScript errors and whitelisting Rank Math. Thank you for sharing the Loom video demonstrating the problem.

    I recommend that you assign this ticket to a human agent by using the available buttons so that they can further investigate the issue based on the video you provided. They will be able to provide you with more personalized assistance to resolve the problem you are experiencing.

    If you have any additional information or details to share, please include them when assigning the ticket to ensure a quicker resolution.

    Thank you for your understanding, and we look forward to assisting you further.

    Sources:
    Why Your SEO Title, Description & Focus Keyword Aren’t Being Saved » Rank Math

    Rakibuzzaman Siam

    1 year, 9 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please note that our plugin shows the description in the preview only when the post type has editor support. You are facing this issue because it seems like your CPT doesn’t have editor support and that’s why the preview is not working properly.

    To fix the preview, you will have to enable the editor support from the post type settings of that plugin.

    However, even though the preview doesn’t appear, the description is added in the front end properly.

    Hope that helps and please don’t hesitate to let us know if you have any other questions.

    Thank you.

    David Henry

    1 year, 9 months ago

    Rank Math free

    Thanks so much! I love an easy fix like that.

    Adetayo

    1 year, 9 months ago

    Hello,

    We are glad that everything has been sorted out.

    Please feel free to reach out to us again in case you need any other assistance.

    We are here to help.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Meta Descriptions not saving but other changes are’ is closed to new replies.