while saving setting we are getting 404 error

#831879
Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello,

    We apologize for the inconvenience you are facing while trying to save settings in Rank Math. It seems like you are encountering a 404 error when trying to save the settings.

    Based on the information provided, it appears that the issue might be related to the URL redirection or server settings. To address this problem, we recommend checking the following:

    1. Check Your Web Server Settings: Ensure that your web server is configured to return a 404 error for missing pages. If it is not configured correctly, it may return a 200 status code instead of a 404, causing the issue you are experiencing.

    2. Verify Rank Math Settings: Double-check the Rank Math settings to ensure everything is configured correctly and there are no conflicts causing the 404 error.

    If the issue persists after checking these steps, please reach out to your web hosting provider to investigate further and resolve any server-related issues that might be causing the 404 error.

    Thank you for bringing this matter to our attention, and we hope this information helps you resolve the issue. If you need further assistance, feel free to reply to this ticket.

    Thank you.

    Sources:
    Sorry, You Are Not Allowed to Access This Page » Rank Math
    Why Rank Math Settings Are Not Getting Saved? » Rank Math
    How to Setup Rank Math SEO Plugin Properly
    How to Fix the Submitted URL Seems to Be a “Soft 404” Error » Rank Math

    Hello,

    Thank you for contacting support.

    Can you please disable the multisite network option you have set on the configuration file? If you want this to be a multisite you need to do the network setup first by going to WordPress Dashboard > Tools > Network Setup.

    Don’t hesitate to get in touch if you have any other questions.

    dear sir

    greetings

    thank you for replying, we have disabled even deleted the from wpconfig —in both casses–it is not working
    define(‘WP_ALLOW_MULTISITE’, false);

    here is the screenshot
    https://snipboard.io/JRDIbE.jpg

    waiting for your help

    thank you

    Hello,

    After our investigation, it appears that the issue might be originating from your WordPress configuration, as the problem persists even when only the Rank Math plugin is activated. We were also unable to edit your theme files using Theme File Editor, and file editing through a File Manager plugin also proved unsuccessful.

    We have escalated this matter to our developers for further investigation. To assist with this, please provide us with your FTP access, as we are unable to edit your files using other methods.

    Thank you for your patience and cooperation.

    Dear Sir

    good day to you!

    we have update the file.

    in case of anything else required, please let us know.

    have a great day.

    thank you

    Hello,

    We’re getting a 530 Login authentication failed error when logging in to your FTP server.

    Please double-check the FTP credential you shared and get back to us.

    Regards,

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘while saving setting we are getting 404 error’ is closed to new replies.