Account and Pro Subscrition

#830432
  • Resolved Christoph Stucke

    1 year, 5 months ago

    Rank Math pro

    Hello dear Supportteam,

    i have ordered the pro subscription. But I have used the wrong E-Mail Address and Account, i though it was the billing E-Mail Address.

    Can you switch over my Subscription to the wright account?

    I am very thankful for your Help.

    Kind Regards
    Christoph

Viewing 1 replies (of 1 total)
  • Princess

    1 year, 5 months ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    To avoid any confusion in the future, would you like to merge these two accounts?

    If yes, please send an email to our billing and accounts department at s******@r*********** using the second email address and cc the first email and tell us the preferred email address, and we will do the needful.

    We really look forward to hearing back from you. Thank you.

    RankBot

    1 year, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Account and Pro Subscrition’ is closed to new replies.