Problem removing category from URL

Hello,

Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

We’ve checked the product page you’ve shared and we can see it is returning a 200 status code.

If you’re still facing the issue, please clear your browser cache and check again.

Let us know how it goes. Looking forward to helping you.

Thank you.

Hello,

Please head over to your WordPress Dashboard > Settings > Permalinks and save the settings without changing anything.

If the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hello,

We just checked your website again and https://sperkydita.cz/nausnice-s-jaspisem-a-lapisem-lazuli/ is redirecting to https://sperkydita.cz/produkt/nausnice-s-jaspisem-a-lapisem-lazuli/.

If you want us to investigate the issue with the stripping category base option on your site please follow the directives given by my colleague earlier to share access credentials to your site.

We look forward to helping you.

Thanks.