Hello,
Thank you for reaching out to us regarding the issue with the credit not reflecting in your Content AI subscription. We appreciate your patience.
Based on the information provided, it seems that you have made a purchase for the Content AI Starter plan. The email you received confirms the purchase details, including the order number, billing amount, and subscription renewal information.
To address the credit not reflecting in your account, we recommend contacting our support team directly by replying to the email you received or by visiting our support page at Rank Math Support. Our team will assist you in resolving the credit discrepancy and updating your email address as requested.
If you have any further questions or need assistance, please feel free to reach out. Thank you for your understanding.
Best regards,
Rank Math Support Team
Sources:
Content AI – Your Personal AI Assistant by Rank Math
インフォセブン通販と申します。
再送信です。
先ほど、コンテンツ AIの申込をしましたがクレジットが反映されません。
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こんにちは 敏郎 酒匂,
ご購入ありがとうございました。購入商品のお届けについては以下のとおりです。.
ご注文の確認・変更
ご注文
Content AI Starter
購読の更新は毎 1 年. 次回の請求: 2025/07/01 ($79.07).
規約と購読管理について
$59.88 x 1
請求書には以下の名称で記載されます FS *rankmath
注文番号: RANKMATH240701-1689-58142
請求書を見る
税: $5.99
割引: $12.00
合計: $65.87
このメールは下記のサービスを通してご注文された方に送信しています FastSpring – 公認代理店.
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メールアドレスをi***@s********に統合してください。
i***********@g********
↓
i***@s********
よろしくお願いいたします。
インフォセブン通販
https://stepe.tokyo/
i***@s********
Hello,
Thank you for your patience.
We have merged your accounts as requested.
Please check on your end if everything is working as expected.
Don’t hesitate to get in touch if you have any other questions.
This is Info Seven Mail Order.
I set it up as instructed and it worked fine, but the credits are listed as 750 instead of 7500.
Search for connected websites:
Search …
Content AI Credits: 0 / 7500 Tracked Keywords: 0 / 0
Monthly Credits: 7500
Credits Used: 0
Credits Reset Date: August 2, 2024
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750 credits left this month. Credits will renew on 2024-07-31 9:33 pm or you can upgrade to get more credits here.
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How can I change from 750 to 7500?
Thank you in advance.
Toshiroh Sakoh
Hello,
We can see that you have 7500 credits in your account.
We have manually disconnected the website from our end. Now, please try to reconnect your website with your Rank Math account by navigating to WordPress Dashboard → Rank Math SEO → Dashboard → Help and then click on Connect Now.
Once you click on Connect Now, please ensure that you’ve selected the correct account and then click on OK, Activate Now, as shown below. In case you’ve multiple Rank Math licenses associated with your Rank Math account, then you can click the License drop-down to choose your preferred license to activate on this website.
Also, please make sure that you are running the latest version of Rank Math plugin.
Let us know if this fixes the issue.
Please do not hesitate to let us know if this doesn’t help or you have any follow-up queries.
I set it up as instructed and it worked properly.
My credits are also listed at 7500.
Thank you very much.
Hello,
Glad that everything has been sorted out.
Do you have any other questions or do you want us to mark this as solved?
Thank you.
Hello,
We are glad to hear that this issue has been resolved. Thank you for letting us know. This ticket will be closed now, but you can always open a new one if you have any other questions or concerns. We are here to help you with anything related to Rank Math.
We appreciate your patience and cooperation throughout this process.
Thank you for choosing Rank Math.
