Hello,
Thank you for reaching out to us. I see that you are facing an issue with the credits not being reflected after applying for Content AI. Unfortunately, the link you provided seems to be inaccessible.
To assist you further, please follow these steps:
- Log in to your WordPress Dashboard.
- Navigate to Rank Math → General Settings → Content AI.
- Refresh the credits from there.
If the issue persists, please provide more details or screenshots directly through this ticket, and we will be happy to help you resolve the problem.
Thank you for your understanding and cooperation.
Sources:
Content AI – Your Personal AI Assistant by Rank Math
クレジットが反映されていません。
[moved to sensitive data section]
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
We can see that you purchased the Content AI Starter plan. Please note that Content AI plans differ from our Rank Math PRO subscription. If you intend to purchase the PRO plugin, please purchase it here: https://rankmath.com/pricing/
Let us know if you want to ask for a refund on your Content plan so you can purchase the PRO plugin instead.
We really look forward to hearing back from you. Thank you.
「クリックして、利用可能なクレジットを更新します。」
クリックしたら「site_user_mismatch」と表示されて更新できませんでした。
ユーザー名の不一致が原因のようです。
私のWordpressブログを確認しましたら、ユーザー名がinfosevenになっています。
ユーザー名: toshirohsakoh→infosevenに変更すれば正常に動くのではと思います。
よろしくお願いいたします。
Hello,
As requested, we have made changes to the username and you can see the same from here: https://rankmath.com/my-account/edit-account/
Let us know how it goes.
Meanwhile, if you have any other questions, please feel free to ask.
We are here to help you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
