Meta Description resetting

#830172
  • Resolved SAMIR XT
    Rank Math free

    Help. When I add meta description it shows and after updating the content it disappears. This is only happening in the Custom Post Type (CPT) which I’ve created using ACF.

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  • Hello,

    I’m sorry to hear about the issue you are facing with the meta description resetting in your Custom Post Type (CPT) created using ACF. This behavior can be frustrating, but let’s try to troubleshoot it.

    When you are updating the content of your Custom Post Type, the meta description disappearing could be due to a conflict between the Rank Math SEO plugin and the way ACF handles the post data.

    To address this issue, you can try the following steps:

    1. Check Rank Math Settings: Ensure that the meta description is correctly set in Rank Math for your Custom Post Type. You can navigate to Rank Math SEO → Titles and Meta → Posts to verify the settings.
    2. ACF Conflict: There might be a conflict between ACF and Rank Math causing the meta description to reset. You can try disabling ACF temporarily to see if the issue persists.
    3. Update Rank Math: Make sure you are using the latest version of Rank Math. Updating the plugin can sometimes resolve compatibility issues.
    4. Variables: If you are using variables in the meta description, ensure they are correctly set up and not causing any conflicts.

    If after trying these steps the issue persists, please reply to this ticket, and a human agent from our support team will assist you further.

    Thank you for bringing this to our attention. We appreciate your patience as we work to resolve this issue for you.

    Best regards.

    Sources:
    General Tab in Meta Box of Rank Math SEO Plugin
    Bulk Editing Options in the Rank Math SEO Plugin
    How to Set Product Meta Description Using Rank Math » Rank Math
    Google Shows A Different Meta Title/Description For My Site » Rank Math

    Hello,

    Thank you for contacting support.

    Are you referring to the preview snippet in our plugin’s SEO controls? If that’s the case, please make sure that your CPT includes editor support so that the preview for the meta description can be generated correctly in the preview.

    Having said that, it’s important to note that the meta description will be added correctly to the page no matter the settings of the CPT, this situation will only happen in the preview editor.

    Don’t hesitate to get in touch if you have any other questions.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Meta Description resetting’ is closed to new replies.