Hello,
I’m sorry to hear that you are facing issues with accessing the Rank Math PRO files in your dashboard after purchasing the PRO version. To download and install Rank Math PRO, please follow these steps:
- Log into your Rank Math account.
- Download Rank Math PRO from your dashboard.
- If you are unable to find the PRO files, ensure you are logged in with the correct email address used for the purchase. If you upgraded using a different email, you may need to contact our support team to merge both accounts or change the email connected to the PRO account.
If you have any further questions or encounter any difficulties during this process, feel free to reach out to our dedicated support team here. We are available 24/7 to assist you.
Thank you for reaching out and for choosing Rank Math PRO!
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Where Is My Rank Math PRO License Key?
Should I Delete the Free Version After Installing Rank Math PRO? » Rank Math
Rank Math PRO – Pricing Plans for Businesses & Individuals
im switching from free version to PRO
Maybe im using different emails
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
We can see that you purchased the Content AI Starter plan. Please note that Content AI plans differ from our Rank Math PRO subscription. If you intend to purchase the PRO plugin, please purchase it here: https://rankmath.com/pricing/
Let us know if you want to ask for a refund on your Content plan so you can purchase the PRO plugin instead.
We really look forward to hearing back from you. Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
