Não usei os créditos

#829897
  • Resolved Andre Sevestrin

    1 year, 5 months ago

    Rank Math free

    Não usei nenhum crédito do Content IA, mas está falando que já usei todos. Quero que vocês restaurem os meus créditos.

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 year, 5 months ago

    Hello,

    Pedimos desculpas pelo problema que está enfrentando com os créditos do Content AI. Se você não utilizou nenhum crédito e está recebendo uma mensagem de que eles foram usados, por favor, clique no botão abaixo para atribuir este ticket a um agente humano. Eles irão verificar e resolver essa questão dos créditos para você.

    Por favor, clique no botão abaixo para prosseguir.

    Rakibuzzaman Siam

    1 year, 5 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please head over to your Rank Math Account > Website or visit this URL: https://rankmath.com/my-account/websites/ and check if you can see the correct Content AI credits.

    If the credit count is correct on your account but not on your website, please try to disconnect and reconnect your Rank Math account from WordPress dashboard > Rank Math > Dashboard > Help:

    https://i.rankmath.com/ZvEfVb
    https://i.rankmath.com/OZSwOw

    After doing so, please try to refresh the credits from WordPress Dashboard > Rank Math > General Settings > Content AI and see if that works for you. Here’s a screenshot for reference:

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    RankBot

    1 year, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Não usei os créditos’ is closed to new replies.