Hello,
I’m sorry to hear that you are experiencing issues with one of your plugins when Rank Math is active. This could be due to a conflict between Rank Math and the other plugin. To identify the conflicting plugin, you can follow these steps:
- Navigate to the Troubleshooting Mode in Rank Math.
- Hover over the plugins section and click on any one of the plugins to enable it.
- Try reproducing the issue.
- If the problem persists, the plugin you just activated is conflicting with Rank Math.
- If not, repeat the process by enabling one plugin at a time until you find the conflicting plugin.
Once you identify the conflicting plugin, you can either contact the plugin developer to resolve the issue or let us know which plugin it is, and we will try our best to resolve the conflict from our end.
If the issue persists even when only Rank Math and the default WordPress theme are active, please inform us directly at our support forum so that we can assist you further.
Feel free to provide more details or screenshots if needed for further assistance.
Thank you for reaching out to us!
Sources:
Fatal Error Happening on Some Installations After 1.0.49 Update » Rank Math
This Plugin Does Not Work with Your Version of PHP » Rank Math
Confirming a Theme/Plugin Conflict With Rank Math
Rank Math Plugin Requirements for WordPress Websites
This plugin is a mess. I am having terrible website issues with Rank Math and will be updated my youtube channel, please do not mess with my site.
Hello,
Apologies for the inconvenience.
In this case, we might need to take a closer look at the settings.
Please edit the first post on this ticket and include the affected URL and your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
