Hello,
Thank you for reaching out with your questions about our product. I’ll address each of your inquiries:
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If you experienced a conflict between our product and Elementor Pro, we recommend first checking for plugin conflicts using the Health Check & Troubleshooting plugin as outlined in our support documentation here. If the issue persists, please feel free to assign this ticket to a human agent for further assistance.
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For assistance with page indexing or any future queries, our support team is available round the clock to help you. You can raise a support ticket on our dedicated ticketing system here.
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If you have just two websites (staging and parent) for your SaaS business, the Rank Math PRO plan, which allows usage on unlimited personal websites, would be suitable for your needs.
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Our support staff is available 24x7x365 to assist you with any queries or issues you may encounter, ensuring support coverage across different time zones.
If you have any more questions or need further assistance, please feel free to reply here, and a human agent from our support team will take over the ticket to assist you promptly.
We are here to help you with any concerns you may have regarding our product.
Thank you!
Sources:
Rank Math PRO – Pricing Plans for Businesses & Individuals
How Does Rank Math Provide Support for Client Websites » Rank Math
How To Effectively & Efficiently Get Support from Rank Math (Support Tickets) » Rank Math
Hello,
Thank you for contacting us and bringing your concern to our attention.
1. Your product was conflicting with the Elementor Pro plugin, and I had to uninstall it so that Elementor Pro could function properly. Can I get support for this issue?
Rank Math is fully compatible with Elementor so please make sure both Rank Math and the Elementor plugins are updated to the latest version.
If the issue persists, please share a screencast with us by using a tool like https://loom.com so that we can check the issue further for you.
2. I may need help with page indexing in the future. Will you be able to assist me with that?
Sure! If you face any technical issues while indexing your pages, we will be here to assist you in solving the issue.
3. I have just two websites (staging and parent). Which plan would suit my SaaS business?
If the websites are solely owned by you then you can go for the Rank Math PRO subscription because it supports unlimited personal websites.
Personal websites are those websites that you own 100% and not a website of your client or a site where you have a partnership with someone. A personal website can be a business website that helps you in earning money and you can even sell it to anyone, but it needs to belong to you.
4. I may need support during both Indian and US time zones. Will you be able to provide that?
Our support is available 24/7 which means you’ll get the support at any timezone you want.
Hope that helps and please don’t hesitate to let us know if you have any other questions.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
