Error 28

#828585
  • Resolved Chartered Bunny
    Rank Math free

    I’m getting this API Error: cURL error 28: Operation timed out after 30001 milliseconds with 0 bytes received

    Unable to use SEO Analysis Tool for my website….

    Checked every thing, all ok. Don’t know what to do….

    Please help and guide

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    I’m sorry to hear about the issue you’re facing with the API Error: cURL error 28. This error indicates that the operation timed out after 30001 milliseconds with 0 bytes received. It seems you are unable to use the SEO Analysis Tool for your website due to this error.

    Based on the information provided, it appears that the timeout is causing the issue. Here are a few steps you can take to address this problem:

    1. Check Website Status: Ensure that your website is returning a 200 status code. You can use a tool like httpstatus.io to check your website’s status.

    2. API Timeout: If your website takes more than 30 seconds to load, it can result in a timeout error. You may need to optimize your website’s performance to reduce loading times.

    3. API Requests Blocked by Firewall: If your server security or firewall is blocking API requests, you need to whitelist the IP 46.30.211.100 and the user-agent RankMathApi/2.0.2; https://rankmath.com. You can do this in the firewall settings or contact your web hosting provider for assistance.

    If after following these steps you are still facing issues, please feel free to reach out to our support team directly for further assistance. We are here to help you with any queries you may have.

    We hope this information helps resolve the problem you are experiencing with the SEO Analysis Tool. Thank you for reaching out to us!

    Sources:
    Why Am I Getting "API Error: HTTP 400" Error » Rank Math
    How to Fix 429 Error with IndexNow API » Rank Math

    all checked but still getting same error

    Hello,

    In this case, head over to Rank Math > Status & Tools > Database Tools > and click the Clear SEO Analysis and Remove Transients buttons to flush the SEO Analysis cache

    image

    Once done, clear your website and any server-level caching on your site before doing the Sitewide analysis again.

    If the issue persists, please follow our guide here to whitelist Rank Math’s IP:
    https://rankmath.com/kb/api-http-400-error/#blocked-by-firewall

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Error 28’ is closed to new replies.