Resolving my Sitemap Issues

Hello,

I’m sorry to hear about the sitemap issues you encountered with Rank Math on your website. To resolve the problem of having a white page or a header with no URLs in your sitemap, you can follow these steps:

1. Check the Source Code: Determine if the sitemap page is truly blank or just appears white. You can view the source code of the page to confirm this.

2. Exclude Sitemaps from Caching: If there is data in the source code but not displaying, try flushing the sitemaps cache and excluding it from caching using Rank Math settings.

3. Check for Plugin or Theme Conflicts: If the source code is empty, there might be a conflict with another plugin or theme. You can use the Health Check plugin to identify the conflicting plugin or theme.

4. Remove Static Files: In some cases, having a static file with the same name as your sitemap file can cause issues. You should FTP into your server and remove any conflicting files.

If you have switched to Yoast and are still facing the same issue, I recommend following the above steps to troubleshoot and fix the problem. Once resolved, you can switch back to using Rank Math for your website.

If you need further assistance or encounter any difficulties during the process, please let us know by replying to this ticket. We’ll be happy to help you get your Rank Math sitemap working correctly again.

Thank you for reaching out to us with your concern.

Best regards,
Rank Math Support Team

Sources:
Rank Math Sitemap Issues and Their Fixes » Rank Math