Can.t connect AI to my website recdati.it

Hello,

Thank you for reaching out to us. I’m sorry to hear that you are facing issues connecting your AI subscription to your website recdati.it.

To connect your website to Content AI, please follow these steps:

1. Navigate to your WordPress Dashboard and go to Rank Math SEO.
2. Click on Help and then Connect Now.
3. Sign in to your Rank Math account with the Content AI credits.
4. Make sure you have enabled the Content AI module in Rank Math SEO Dashboard → Modules.
5. Head to General Settings → Content AI and click the Refresh icon.

If you encounter any issues during this process, please let us know so we can assist you further. Thank you for your patience.

Sources:
How to Connect/Disconnect Your Website From Content AI

Hello,

Thank you for your query and we are so sorry about the trouble this must have caused.

We have manually disconnected the website from our end. Now, please try to reconnect your website with your Rank Math account by navigating to WordPress Dashboard → Rank Math SEO → Dashboard → Help and then click on Connect Now.

Once you click on Connect Now, please ensure that you’ve selected the correct account and then click on OK, Activate Now, as shown below. In case you’ve multiple Rank Math licenses associated with your Rank Math account, then you can click the License drop-down to choose your preferred license to activate on this website.

Also, please make sure that you are running the latest version of Rank Math plugin.

Let us know if this fixes the issue.

Please do not hesitate to let us know if this doesn’t help or you have any follow-up queries.

Hello,

To help you investigate this issue further, we might need to take a closer look at your website and settings. Please follow these steps:

• Edit the first post on this ticket and include your WordPress and FTP logins in the Sensitive Data section. This is a secure section that only our support staff can access.
  
• Make sure you take a complete backup of your website before sharing the information with us.
• If you prefer, you can use this plugin to generate a temporary login URL to your website and share that with us instead: https://wordpress.org/plugins/temporary-login-without-password/
• You can also use this plugin to monitor what changes our staff might make on your website (if any): https://wordpress.org/plugins/wp-security-audit-log/

We appreciate your cooperation and patience.

Thank you for choosing Rank Math.

Hello,

We deeply apologize for that.

As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

For PayPal, it’s always almost instant.

As of the month date, you won’t be able to access those premium features we refunded.

Of course, we’re very sorry to see you go.

Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.