How do I remove “Supercharge Your Content With AI” pop-up

#826887
  • Resolved Michael

    1 year, 5 months ago

    Rank Math pro
    Content AI Starter

    Your plugin is displaying an annoying popup that blocks editing.

    As far as I recall, I have paid for some AI credits, and set it up a while ago, but the connection to Rankmath has disconnected. When I try and re-connect, I get an error:

    Hmmm… can’t reach this page

    bestmate.equipment took too long to respond
    Try:

    Checking the connection
    Checking the proxy and the firewall
    ERR_CONNECTION_TIMED_OUT

    ———

    Rank Math UI is taking over the editing page and completely disrupting my workflow. I don’t have a lot of time to waste troubleshooting this plugin.

    It is NOT OK to prevent users from editing our websites (blocking content with massive popup ads) forcing us to use your AI. What is the quickest way of getting rid of this stupid popup ad: “Supercharge Your Content With AI”

Viewing 1 replies (of 1 total)
  • RankBot

    1 year, 5 months ago

    Hello,

    I apologize for the inconvenience you are facing with the "Supercharge Your Content With AI" pop-up in Rank Math. To remove this pop-up and regain control of your editing experience, you can follow these steps:

    1. Disconnect Rank Math Account:

      • Go to your WordPress Dashboard.
      • Navigate to Rank Math SEO → Help.
      • Click on Disconnect Account as shown in the screenshot below:

      Click Disconnect Account

    2. Disable Content AI Module:

      • After disconnecting your Rank Math account, you can disable the Content AI module to stop the pop-up from appearing.
      • Go to WordPress Dashboard → Rank Math SEO → Dashboard → Modules.
      • Disable the Content AI module.

    By following these steps, you should be able to remove the pop-up and continue editing your website without interruptions. If you encounter any issues or need further assistance, feel free to reply here. Thank you for bringing this to our attention.

    Closing spiel.

    Sources:
    Resolving Content AI Related Issues » Rank Math
    How to Connect/Disconnect Your Website From Content AI

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    RankBot

    1 year, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘How do I remove “Supercharge Your Content With AI” pop-up’ is closed to new replies.