Rich Results Test Error

#826853
Viewing 10 replies - 1 through 10 (of 10 total)
  • Hello,

    Thank you for reaching out about the errors you encountered in the Rich Results Test.

    To address the missing fields "telephone" and "image," you can follow these steps:

    1. Adding "telephone" Field:

      • Ensure that your website’s contact page includes a telephone number.
      • Implement the "telephone" field in the structured data of your contact page. You can refer to Google’s guidelines for more details on how to include this field.
    2. Adding "image" Field:

      • Make sure that each page on your website has an appropriate image associated with it.
      • Include the "image" field in the structured data of your pages. This can enhance the visual appeal of your search results.

    After making these adjustments, you can rerun the Rich Results Test to verify if the errors have been resolved.

    If you need further assistance or encounter any issues while implementing these changes, please feel free to provide more details or screenshots, and we’ll be happy to assist you further.

    Thank you for your understanding and cooperation.

    Sources:
    How to Run Rich Results Test? » Rank Math
    Google Search Console Missing Field Warning » Rank Math

    Hello,

    Thank you for contacting Rank Math support.

    Please navigate to WP Dashboard > Rank Math SEO > Titles & Meta > Local SEO and add a logo image and phone number to get rid of the warnings:
    https://rankmath.com/kb/local-seo/#logo
    https://rankmath.com/kb/local-seo/#phone

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Abdur
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Abdur
    Rank Math free

    I have added logo and phone number. Still getting error. Please help.

    Hello,

    To help you investigate this issue further, we might need to take a closer look at your website and settings. Please follow these steps:

    • Edit the first post on this ticket and include your WordPress and FTP logins in the Sensitive Data section. This is a secure section that only our support staff can access.
      Sensitive Data Section
    • Make sure you take a complete backup of your website before sharing the information with us.
    • If you prefer, you can use this plugin to generate a temporary login URL to your website and share that with us instead: https://wordpress.org/plugins/temporary-login-without-password/
    • You can also use this plugin to monitor what changes our staff might make on your website (if any): https://wordpress.org/plugins/wp-security-audit-log/

    We appreciate your cooperation and patience.

    Thank you for choosing Rank Math.

    Abdur
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    It seems like Google has started looking for individual “telephone” and “image” properties in the LocalBusiness Schema. You can ignore the warnings as they won’t cause any issues with the SEO of your site or use the following filter to add those properties to the Schema:

    add_filter( 'rank_math/json_ld', function( $data, $jsonld ) {
    	$data['publisher']['telephone '] = 'your phone number';
    	$data['publisher']['image'] = 'logo URL';
    	return $data;
    }, 99, 2);

    Here is how to add a filter to your site: https://rankmath.com/kb/wordpress-hooks-actions-filters/

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Abdur
    Rank Math free

    Thank you, Jaideep, for helping me resolve the Rich Results Test error. It works. I really appreciate your quick response and filter solution.

    Hello,

    We are glad that helped.

    Please feel free to reach out to us again in case you need any other assistance.

    We are here to help.

    Thank you.

    Hello,

    We released a quick Beta update you can try to see if that helps.

    Please enable the Beta update by following this:
    https://rankmath.com/kb/version-control/#beta-updates

    beta update

    If you are unable to see an update, please clear Rank Math’s transients from:
    WP Dashboard > Rank Math > Status & Tools > Database Tools > Remove Rank Math Transients > Remove transients
    remove transients rank math

    Please clear the caches, server, and WordPress after updating.

    You can disable the Beta updates once you update to the latest version and if the issue is fixed.

    We are here to assist. Thank you.

Viewing 10 replies - 1 through 10 (of 10 total)

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