My pro version

#826547
  • Resolved Leroy

    1 year, 2 months ago

    Rank Math free

    I paid for the pro version unlimited last year and it will not let me download any of the upgrades for a while already or add a site

    Order ID: RANKMATH230521-6905-22740B
    Order Created: May 21, 2023
    Paid In Full: May 21, 2023

    RANKMATH230628-1315-86346 Abgeschlossen June 28, 2023 $19.00
    RANKMATH230521-6905-22740B Abgeschlossen May 21, 2023 $63.88
    RANKMATH220521-7676-59414 Abgeschlossen May 21, 2022 $59.00
    RANKMATH220505-1490-84129 Abgeschlossen May 5, 2022 $19.00

Viewing 1 replies (of 1 total)
  • RankBot

    1 year, 2 months ago

    Hello,

    Thank you for reaching out about the issue with your Rank Math PRO version. I see that you have provided some order IDs and payment details. To resolve the problem of not being able to download upgrades or add a site, please follow these steps:

    1. Log into your Rank Math account using the email address associated with your PRO purchase.
    2. Check if the PRO version is available for download in your dashboard. If not, you may have upgraded using a different email address.
    3. If you believe there is an issue with your account or downloads, please contact our support team for assistance.

    Our support team is available 24/7 to help you with any issues related to your Rank Math PRO account. If you have any further questions or need assistance, feel free to reach out to us through the provided link.

    We appreciate your understanding and patience as we work to resolve this issue for you.

    Thank you.

    Sources:
    I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
    Rank Math PRO – Pricing Plans for Businesses & Individuals
    How to Download or Update My Invoice » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    RankBot

    1 year, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

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