Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Can you please share your sitemap URL with us so that we can check the issue further for you?
Meanwhile, please follow the steps below and see if that works for you:
1. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/pipRDp
2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
https://rankmath.com/kb/exclude-sitemaps-from-caching/
Let us know how it goes. Looking forward to helping you.
Thank you.
Hi Team, Here am sharing my Sitemap Link Please go through this link.
Permalink Structure also Updated properly, Next process is editing htaccess code
We dont know how to edit htaccess code, Please connect us and help me to edit the htaccess code
Thank You.
https://www.prowesssoft.com/sitemap_index.xml
Hello,
Your sitemap is now working properly, here’s a screenshot:
You can edit your .htaccess from Rank Math > General Settings > Edit .htaccess.
Hope that helps.
Now it is working properly, It was working when I was done save changes into sitemaps it was working.
But after 2 days its showing the same error 404.
Thats what my problem was.
https://www.prowesssoft.com/sitemap_index.xml
Now You can check again it was 404 error
Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
We’re unable to login to your website as the credential you shared was not correct.
Please check again and share the correct login details.
Thank you for your patience and cooperation
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
I have updated the wordpress login details Please go through above sensitive data.
Please resolve very soon, we are facing issues of ranking positions.
Thank You
Hello,
We checked your cache settings and you haven’t excluded the sitemap yet so we went ahead and did that.
We also included a filter code to make sure Rank Math’s sitemap is not cached in the directory.
The sitemap should now load without any issues from your end:
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hi Team,
but again am getting the error right, while submitting https://www.prowesssoft.com/sitemap_index.xml into search console, It cannot fetched below content found.
We encountered an error while trying to access your sitemap. Please ensure that your sitemap is present at the specified address and is not blocked to Google. See our help center for more debugging help.
Showing like this.
Hello,
The Couldn't fetch issue is on Google’s end. I’ve double-checked your sitemap, and it appears to be working fine with no reported issues.
There was a similar issue discussed previously on the Google Webmaster forum, which you can find here. We’ve also noticed multiple user reports of similar issues occurring again.
We recommend giving it a bit more time and reporting the issue on the Webmaster forum so that Google is aware (or reminded) of it.
Please feel free to reach out if you need assistance with anything else.
Hi Team!
We are getting 404 Error of sitemap Please check and resolve why it was happening again and again!
Inside of sitemap also getting error why?
I already shared the links above in sensitive data.
Thank you.
Hi Team!
Thank you for Your Support, I submitted sitemap without errors it was opening properly.
Also being fetched in sitemap also.
Thanks for the Entire Support to Rankmath team, those who helped me to get out of this issue.
Look forward to work properly with Rankmath.
Thank you.
Hello,
We are super happy that the issue with the sitemaps has been resolved. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on
https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post
about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
