Hello,
I apologize for the issue you are facing with the SEO image not displaying correctly on your BuddyBoss website. To ensure that the correct image is displayed when sharing your content on social media platforms like Facebook, you need to follow these steps:
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Check Social Sharing Images: Make sure you have added Facebook/Twitter sharing images through Rank Math Meta Box. You can do this by accessing the Social Meta settings in Rank Math and adding the desired image as shown in this guide.
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Image Dimensions & Format: Verify that the dimensions and format of the uploaded image are correct. For Facebook, supported formats are jpeg, png, and gif. Also, ensure the image size is 1200px X 630px for optimal display on social media platforms.
If you have already set up the social sharing images and ensured the correct dimensions and format but the issue persists, please double-check the settings and try re-uploading the image following the guidelines provided above.
If the problem continues, feel free to reply to this ticket, and a human agent from the Rank Math Support team will assist you further.
Thank you for reaching out.
Best regards.
Sources:
Open Graph/Social Preview Image Is Not Displayed » Rank Math
Solving Redirection Issues Using Rank Math SEO Plugin » Rank Math
Social Media Options in Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
