Hello,
Thank you for reaching out to us regarding the issue you are facing with subscribing to Rank Math PRO. We appreciate your interest in upgrading to the PRO version.
To resolve this matter, we kindly ask you to follow the steps outlined in our support documentation. You can visit our support forum by clicking on the following link: Rank Math Support Forum.
Once there, you can open a ticket and provide the necessary details about your account and the subscription issue you are experiencing. Our support team will assist you in resolving the problem and help you subscribe to Rank Math PRO successfully.
If you encounter any difficulties or have further questions, please feel free to reply to this ticket, and a human agent from our support team will take over to assist you promptly.
Thank you for your understanding and cooperation. We look forward to helping you with your Rank Math PRO subscription.
Best regards.
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Rank Math PRO – Pricing Plans for Businesses & Individuals
How to Cancel Your Rank Math Subscription » Rank Math
Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
Please ensure that your payment method supports the following:
– Payments in USD $
– Supports subscription-based payments
– You are not using a prepaid card
– International payments are turned on
– Your IP is not a Proxy, or you are using any VPN or hosting service
Also make sure that the flag during checkout is showing the correct country at the top right corner.
If everything from the above is enabled and working, you can also try using a credit card instead.
You can also call your bank and ask what’s stopping the payment from going through and request them to approve it on your end.
Looking forward to helping you.
I quit the VPN, now my IP is China, but the system still said We regret that your order cannot be accepted for the time being. We value your order and are willing to assist you in fulfilling it. Please contact us for assistance.
Hello,
Please get in touch with our accounts team at s******@r*********** and share the last 4 digits of the card you are using so they can check this further.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
