URLs does not match

#822803
  • Resolved miisik3006
    Rank Math free

    Hello,

    I have question about URL-s. I have 5 languages webshop. I removed woocommrece category base, but it worked only on main language. In other languages, the category remained in the URLs.
    After that I put a category base back and removed again. Now I have wrong URL-s category bases in other languges . How to fix it?

    Kind regards,
    Margit

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello,

    I apologize for the issue you are facing with the URLs in your multilingual webshop. It seems that after removing the WooCommerce category base, the changes only applied to the main language, and the category remained in the URLs of other languages.

    To fix this issue, you can try the following steps:

    1. Ensure that you have correctly set up the language-specific permalinks in your multilingual plugin.
    2. Remove the category base again in each language individually to ensure it applies correctly to all languages.

    If the issue persists or you need further assistance, please provide more details about your setup or reply to this ticket for personalized support.

    Kind regards,
    Rank Math Support

    Sources:
    WordPress Permalink Structure & Changing Individual URLs » Rank Math
    How to Remove the Category Base From WordPress » Rank Math
    How to Optimize a Category Page » Rank Math

    Hello,

    Thank you for contacting support.

    What is the translation plugin you are using to add the languages to your website? Please note that our plugin only has full compatibility with WPML and TranslatePress.

    Looking forward to hearing back from you.

    Hello,

    We are using WPML.

    Kind regards,
    Margit

    Hello,

    Please make sure that you haven’t translated the category base into other languages. The strip category base will work correctly only if the category base is not translated. If the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Thank you very much! I had translated the category base into other languages. I deleted translations and all works now.

    Kind regards,
    Margit

    Thank you for help 🙂

    Problem is solved.

    Kind regards,
    margit

    Hello,

    We are super happy that this issue is already resolved. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind us asking, could you please leave us a review (if you haven’t already) on
    https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post

    about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

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