Seo title is not getting saved - Support

Resolved Janki Rawat
1 year, 5 months ago

Rank Math free

Its really urgent i have installed rank math on my client site https://navneettoptech.com/
so we are changing pages meta title and whenever we trying to do this but reloading the page it show pervious one. Even I tried to create new page and over there i tried to change it but there also i’m facing the same problem

Viewing 10 replies - 1 through 10 (of 10 total)

RankBot
1 year, 5 months ago
Hello,

I’m sorry to hear that you are facing issues with saving the SEO title on your client’s website using Rank Math. This issue can be frustrating, but we can help you troubleshoot it.

One common reason for this problem could be related to JavaScript errors or plugin conflicts. To diagnose JavaScript-related errors, you can follow these steps:
1. Open the Developer Tools Console Panel in Chrome by navigating to More Tools → Developer Tools from the Chrome menu.
2. Click on the Console tab to check for any errors.
If you find any JavaScript errors, they might be causing the issue with saving the SEO metadata. Resolving these errors can help in saving the changes correctly.

If you have checked for JavaScript errors and still face the issue, another possible cause could be plugin conflicts. You can resolve plugin conflicts by following our guide on checking plugin conflicts.

If the issue persists after checking for JavaScript errors and resolving plugin conflicts, it might be related to Cloudflare security settings. You can create page rules in Cloudflare to whitelist Rank Math URLs. You can find detailed instructions on how to do this in our knowledge base article here.

If none of these solutions work, please provide more details or error messages so that our support team can assist you further. Thank you for reaching out, and we’ll do our best to help you resolve this issue.

Sources:
Why Your SEO Title, Description & Focus Keyword Aren’t Being Saved » Rank Math
Janki Rawat
1 year, 5 months ago

Rank Math free

can you help me to solve this

Ike
1 year, 5 months ago

Hello,

Thank you for contacting us and sorry for any inconvenience that this issue might have caused.

Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it could be caused by a conflict with one of your plugins/theme.

To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/

Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c

Only the site admin would know and your users won’t be affected by this troubleshooting.

Let us know how this goes.

Thank you.

Janki Rawat
1 year, 5 months ago

Rank Math free

I have provided the login to you can you guys fix this

Reinelle
1 year, 5 months ago

Hello,

We’ve checked your site, and it seems you’re currently editing the page you shared from your screenshot.

Let us know if there are other pages we can test to continue investigating this issue.

Also, some plugins are not yet updated on your site like Elementor. Please update them first to exclude them of the possible cause of this issue.

Looking forward to helping you.

Janki Rawat
1 year, 5 months ago

Rank Math free

you can create a new page and try it

Janki Rawat
1 year, 5 months ago

Rank Math free

have you found anything?

Miguel
1 year, 5 months ago

Hello,

You currently have a redirection rule on the server configuration file to make sure all URLs are redirected to the lower case variations and that causes issues with the REST API route we use to save the data which requires uppercase letters.

You need to either remove that rule entirely or make sure it doesn’t run on API routes inside the wp-json domain.

Don’t hesitate to get in touch if you have any other questions.

Janki Rawat
1 year, 5 months ago

Rank Math free

Ok, I removed it and now it works. My second question is why my website appears in small letters in Google even though the title of my website is in capital letters

Jaideep Asrani
1 year, 5 months ago

Hello,

Our plugin is adding the correct site name in the OG Site Name meta tag. However, Google can ignore it and choose to display what they find more relevant to the site. The site name is also influenced by the WebSite Schema. However, you are not using our plugin to add the Schema to your site.

You should also add the WebSite Schema to your site with the name property set as the name you want to display in the SERPs.

Please do not hesitate to let us know if you need our assistance with anything else.

RankBot
1 year, 4 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 10 replies - 1 through 10 (of 10 total)

The ticket ‘Seo title is not getting saved’ is closed to new replies.