Split: Rank math SEO is not opening

#82208
  • Resolved Henry

    4 years ago

    Rank Math free

    i have the same problem…in an Elementor page I cannot open Rank math by clicking the SEO tab on, ELEMENSTS…..GLOBAL……”SEO”. The pointer cursor changes to a hand but no action. I have WP ver 5.2.2. When I publish the web site to my hosting company it works. on my local server centos v8 it does not work. i have php 7.2.24

    this is a test site so no issues with looking at it.
    [details moved to sensitive section]

    regards
    Henry

    • This topic was modified 4 years ago by Michael Davis. Reason: Deleted credentials
    • This topic was modified 4 years ago by Michael Davis.
Viewing 1 replies (of 1 total)
  • Uzair

    4 years ago

    Hello,

    Thank you for getting in touch with us.

    First, we believe your website has been hacked. It opens random popup ads and advertiser links when clicking around in the WP Dashboard. Perhaps due to not using the latest version of WP and plugins/themes?

    Second, we believe updating to the latest WP version will fix the issue with Rank Math as well. Some scripts are not loading which might explain the issue you are facing.

    It is always a good idea to update to the latest versions of everything to get that out of the way.

    If updating doesn’t work please let us know and then we are going to need FTP details as well to check.

    RankBot

    4 years ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Split: Rank math SEO is not opening’ is closed to new replies.