Connection issue bluegold-watermakers.de

#822075
  • Resolved Silvano
    Rank Math free

    Hello,
    I got a connection issue for this site, it is part of a network.
    I was trying the solution you are providing, site url is the same of the home page address, so I tried to disconnect it, but I don’t find it among my websites. The main site of the network, bluegold-watermakers.com is OK. How can I try to solve this issue for the .de site?
    Thanks
    Silvano

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    I’m sorry to hear about the connection issue you are facing with the bluegold-watermakers.de site. Since you are unable to find it among your websites to disconnect it, you can follow these steps to try to solve the issue:

    1. Check Site URL: Ensure that the WordPress URL and Site URL for bluegold-watermakers.de are the same. You can do this by navigating to WordPress Dashboard → Settings → General and verifying that both URLs match.

    2. Clear Cache: If the issue persists, clear your browser cache, website cache, and site-level cache before attempting to reconnect the bluegold-watermakers.de site.

    3. Add Filter: If the problem continues, you can add a filter to your website. Here is the filter code you can use:

      add_filter( 'rank_math/registration/do_url_check', '__return_false' );
    4. Reconnect: After performing the above steps, try disconnecting and reconnecting the bluegold-watermakers.de site to your Rank Math account.

    If you still encounter difficulties or need further assistance, please feel free to reach out to our dedicated support team at Rank Math Support. We are available 24/7 to help you with any issues you may have.

    Thank you for reaching out, and I hope this helps resolve the connection problem for the bluegold-watermakers.de site.

    Warm regards.

    Sources:
    How to Get Rid of "No Connected Websites Found" Message » Rank Math
    How to Fix Problems While Connecting Account Using Rank Math » Rank Math
    How to Connect/Disconnect Your Website From Rank Math

    Silvano
    Rank Math free

    Thank you, I tried all, but:
    (4) How can I disconnect the site? I don’t find it in my account. But the plugins seems be functioning…

    Hello,

    Thank you for contacting support.

    When using the plugin in a multisite network please make sure that the plugin is installed on the network but it’s not network activated. Activate the plugin on each website individually.

    Don’t hesitate to get in touch if you have any other questions.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Connection issue bluegold-watermakers.de’ is closed to new replies.