Hello,
I apologize for the inconvenience you are facing with the Rank Math SEO Performance reports being sent to an unknown email address.
Based on the information provided, it seems that the SEO Performance reports are being sent to an email address that you are not familiar with. This could be due to the settings configured in the Rank Math plugin.
To resolve this issue, you can follow these steps:
- Log in to your WordPress dashboard.
- Navigate to the Rank Math settings.
- Check the Email Address field where the reports are being sent.
- Update the email address to the correct one or remove any unknown email addresses.
If you are unable to locate the settings or need further assistance, please reply to this ticket, and a human agent from the Rank Math Support team will assist you promptly.
Thank you for bringing this to our attention. We are here to help you with any further questions or concerns you may have.
Sources:
SEO Reports Delivered Straight to You (And Your Clients) via Email With Rank Math » Rank Math
Why Should You Avoid Group Buying and Sharing Rank Math PRO Subscription? » Rank Math
I can not find Email Address field
Hello,
Thank you for contacting support.
That website is not currently connected to any account on our website so the email report is being sent to the latest account where that was connected to.
To change that you need to connect it to the account with the email address where you want those reports to be sent, however, since you are using an expired subscription you won’t be able to connect properly to the PRO plugin.
Don’t hesitate to get in touch if you have any other questions.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
