Hello,
I’m sorry to hear that you are facing issues connecting your Google account with Rank Math. The error message you received, "504 Gateway Time-out nginx/1.18.0," indicates a timeout issue.
This error can occur due to various reasons, including server-related problems or network issues. To troubleshoot this, please follow these steps:
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Check Website Status: Ensure your website is returning a 200 status code. You can use a tool like httpstatus.io to check your website’s status.
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API Timeout: If your website takes more than 30 seconds to load, it can result in a timeout error.
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API Requests Blocked by Firewall: Your server security or firewall might be blocking Rank Math’s API requests. Whitelisting the IP 193.138.6.5 and the user-agent RankMathApi/2.0.2; https://rankmath.com can resolve this.
If after checking these steps, the issue persists, please feel free to reach out to our support team directly for further assistance. We are here to help you with any queries you may have.
Thank you for bringing this to our attention. We appreciate your patience and understanding.
Kind regards.
Sources:
Why Am I Getting "API Error: HTTP 400" Error » Rank Math
Resolving Rank Math Analytics Related Issues » Rank Math
How to Fix Problems While Connecting Account Using Rank Math » Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
