Hello,
I’m sorry to hear about the issue you’re facing with the email entered during the account creation process. If you’ve entered the wrong email address and didn’t receive a confirmation email, closing the account and starting over might indeed be the best solution.
To resolve this, you can follow these steps:
- Close the current account associated with the wrong email address.
- Create a new account with the correct email address.
If you need any assistance during this process or encounter any issues, please feel free to reach out to our support team by opening a ticket at our Rank Math Support Forum. Our team will be happy to assist you further.
Thank you for bringing this to our attention, and we appreciate your understanding. If you have any more questions or need further help, please don’t hesitate to ask.
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
How to Fix PCLZIP_ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record signature » Rank Math
How to Change or Update the Payment Method » Rank Math
How to Cancel Your Rank Math Subscription » Rank Math
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
To avoid any confusion in the future, would you like to merge these two accounts?
If so, please tell us the preferred email address and we will do the needful.
We really look forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
