Not showing feature image on Facebook

#821769
  • Resolved Orisaife
    Rank Math free

    hello, my website is not showing the feature image attached to its rankmath (social; facebook) when I share links on Facebook. The place where image should be is just blank.
    I have debbuged the link many times using the facebook debugging tool many times but it is not showing yet, Please help.

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    I’m sorry to hear that you are facing issues with your website’s featured image not displaying correctly on Facebook when sharing links. This problem can be related to various factors. Here are some steps you can take to troubleshoot and potentially resolve the issue:

    1. Check Open Graph Image Settings: Ensure that you have set the Open Graph image correctly using Rank Math. You can set the default Open Graph thumbnail at WordPress Dashboard โ†’ Rank Math โ†’ Titles & Meta โ†’ Global โ†’ OpenGraph Thumbnail. Also, make sure to set a custom Open Graph/Social Preview image for individual posts/pages by uploading a featured image or setting it through the Rank Math Block Editor sidebar.

    2. Image Dimensions & Format: Verify that the image you are using meets the recommended dimensions of 1200px X 630px and is in a supported format like jpeg, png, gif, or WebP for Facebook Open Graph.

    3. Cache and Compression Issues: Sometimes, cache plugins or gzip compression settings can interfere with how Facebook detects Open Graph tags. Check if your cache plugin is pushing Open Graph tags too far down in the source code or if gzip compression is enabled. If so, consider moving inline CSS to a file and disabling gzip compression.

    4. Facebook App ID: Ensure that you have configured the Facebook App ID in Rank Math under WordPress Dashboard โ†’ Rank Math SEO โ†’ Titles & Meta โ†’ Social Meta. Adding the Facebook App ID can help resolve some sharing-related issues.

    If after following these steps, the issue persists, please feel free to reach out to our support team directly here. Our team will be more than happy to assist you further.

    Thank you for reaching out. Let me know if you need further assistance.

    Sources:
    Open Graph/Social Preview Image Is Not Displayed ยป Rank Math

    Nothing is changing… I’ve done everything you suggested

    Hello,

    Thank you for contacting support.

    We just checked the page on the Facebook Share Debugger and we can see the correct featured image is shown:
    Facebook

    Don’t hesitate to get in touch if you have any other questions.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Not showing feature image on Facebook’ is closed to new replies.