missing subscription

Hello,

I’m sorry to hear about the issue you’re facing with your subscription not showing on the dashboard. To resolve this, you need to ensure that your website is correctly connected to your Rank Math account.

Please follow these steps to reconnect your website:

1. Navigate to WordPress Dashboard → Rank Math SEO → Dashboard → Help.
2. Choose Disconnect Account as shown in the screenshot below:

3. Click on Connect Now and select the correct Rank Math account associated with your PRO license.
4. Finally, click OK, ACTIVATE NOW to complete the process.

After reconnecting your website, your subscription status should be updated on the dashboard. If you encounter any further issues or need assistance, please don’t hesitate to contact our support team. We are available 24/7 to assist you.

Sources:
How To Downgrade Your Rank Math PRO Subscription » Rank Math
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
How to Ensure Your Account Has an Active Subscription » Rank Math

Hello,

Thank you for reaching out. We apologize for any trouble you may have faced because of the delay in your account activation.

Sometimes, our system takes a while to process your payment and upgrade your account. But don’t worry, I have checked your account and everything is working fine now. You can download Rank Math Pro from rankmath.com/my-account and start using them on your site. If you’re still not able to download Rank Math Pro – try logging out and logging back in.

We’re glad that you chose Rank Math as your SEO solution. We hope you enjoy the Pro features and benefits. If you have any questions or need any help, please feel free to contact us anytime.

Thank you and have a great day!