Featured image not showing

#821695
  • Resolved GNE BANGLA
    Rank Math free

    Dear team, my domain URL gnebangla.in

    Yesterday I’m update you plugin. After updating Featured image not showing in social media (Facebook page) please focus on this matter as soon as possible.

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  • Hello,

    Thank you for reaching out to us regarding the issue with the featured image not showing on social media after updating the Rank Math plugin on your website gnebangla.in.

    To ensure that your featured images display correctly on social media platforms like Facebook, please follow these steps:

    1. Check Open Graph Image Settings:

      • You can set the default Open Graph thumbnail at WordPress Dashboard โ†’ Rank Math โ†’ Titles & Meta โ†’ Global โ†’ OpenGraph Thumbnail. Click on Add or Upload File button and set your image. Don’t forget to click on Save Changes.
    2. Verify Image Dimensions & Format:

      • Ensure that the image dimensions are at least 1200px X 630px and the format is supported by Facebook (jpeg, png, or gif).
    3. Check Social Meta Tags:

      • Make sure you have added Facebook/Twitter sharing images through Rank Math Meta Box. You can do this by following the steps shown in the image below:

      Social Meta using Rank Math

    If you have completed these steps and the issue persists, please let us know, and we will be happy to assist you further.

    Thank you for your patience and cooperation.

    Best regards.

    Sources:
    Open Graph/Social Preview Image Is Not Displayed ยป Rank Math

    Hello,

    Thank you for contacting Rank Math support.

    Please share the URL of the affected page with us so we can help investigate the issue.

    Thank you for choosing Rank Math

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Featured image not showing’ is closed to new replies.