Content AI saying I need an active subscription

#821678
  • Resolved Heat Serve

    1 year, 5 months ago

    Rank Math free

    Hi there,

    I am trying to access to Content AI section of the plugin on WordPress, however, it is saying I need an active subscription, I’ve checked my account and I do have one, is there a way of resolving this. Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 year, 5 months ago

    Hello,

    I apologize for the inconvenience you are facing with accessing the Content AI section in the Rank Math plugin on WordPress. If you are encountering a message stating that you need an active subscription, it could be due to a few reasons:

    1. Content AI Subscription Not Active: You might not have an active Content AI plan. To resolve this, please ensure that you have an active Content AI plan by visiting this page and selecting a plan.

    2. Website Not Connected to Rank Math: Your website might not be connected to your Rank Math account. To connect your website, follow these steps:

      • Click on the Connect Now button as shown in the image below:
        Click Connect Now
      • Ensure you choose the correct Rank Math account associated with your PRO license and click OK, ACTIVATE NOW.

    If after following these steps you still face issues, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

    Thank you for bringing this to our attention.

    Sources:
    Resolving Content AI Related Issues » Rank Math
    How to Ensure Your Account Has an Active Subscription » Rank Math

    Princess

    1 year, 5 months ago

    Hello,

    It seems that you already marked this ticket as “Resolved”.

    Do you still need our assistance regarding this issue?

    Looking forward to helping you.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

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